Avaya AURA Communication Manager Overview:
AURA Communication Manager is Avaya’s flagship IP Telephony software platform. The AURA Communication Manager contains robust call processing capabilities, advanced workforce productivity and mobility features, built-in conferencing and contact center applications, and support for a variety of wired and wireless end-user communications devices. The AURA Communication Manager delivers over 700 individual features that can be used in a variety of ways to make employees more productive, processes more intelligent and customers more satisfied.
The AURA Communication Manager platform supports industry standard protocols such as Session Initiation Protocol (SIP) to ensure compatibility with multiple vendors’ IP network infrastructure, communications devices and application software. This Avaya voicemail platform offers a variety of high-availability and security features to ensure business continuity under adverse conditions.
AURA Communication Manager can be delivered across a variety of Avaya server and media gateway platforms to meet the diverse requirements of small to larger enterprises. Server platforms range from the Avaya S8300, with capacity for up to 450 users, to the Avaya S8500, with capability for up to 2400 users, to the Avaya S8730 server pair, with capacity for as many as 36,000 users. A variety of gateways are offered; some which serve the needs of branch offices (G250, G350, G450) and others which serve the needs campus environments (G650, G450). AURA Communication Manager is just one of the VoIP phone systems available from Avaya's IP Office platforms.
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